Home > CiraHub Support > How to Enable Two-Way Contact Sync Between an Exchange Server Mailbox and an Office 365 User Mailbox

This article will outline how to enable two-way contact sync between an Exchange Server and Office 365 User Mailbox. CiraHub consolidates numerous data sources from multiple platforms ensuring that the information remains consistent across devices and software.

  1. First, Log in to CiraHub. You will be taken to the onboarding wizard. (See figure below.) Next, select the object you want to sync. In this example the contacts object has been selected. Hub and Spoke Setup
  2. Next start the Hub and Spoke setup. Click on “Exchange Server” as your source type for your contact spoke and select User Mailbox.Exchange Server Select User Mailbox
  3. Enter your Exchange Sever Connector Login, Password, URL, and Exchange Version. If you are running an Exchange Server Version dated 2016 or later, always select Exchange 2016 in your Connector Settings. Click here for more information on How to Find your Exchange Server settings. Connector Settings
  4. Wait for CiraHub to Validate your Exchange Server Settings in order to access your data. Exchange Server Validation
  5. Select the Mailbox Folder you would like to sync.  Select the Mailbox Folder you would like to sync.  
  6. Type in a Spoke Name and click Next.  exchange server spoke name
  7. Type in a Hub Name and click Create.  exchange server hub name
  8. Select the option to add an Additional Spoke. add spoke
  9. To add a Contact List within a User Mailbox to the Hub, Click on “Office 365 In my tenant” and select User Mailbox. User Mailbox Source Type Contact Spoke
  10. Select which “User Mailbox” you want to Sync. Select Mailbox
  11. Type in a Spoke name and click create. mailbox spoke name
  12. Next, right click your spoke, and select “Sync Options”. From there you will be taken to a new window, click the box which says, “Allow Hub to create and sync items in this spoke.” This will enable 2-way synchronization between the Hub and your spoke. Sync Options
  13. Click on “Allow Hub to create and sync items in this spoke”. This will enable two-way synchronization from the endpoint to the hub database and back. Select Categorize Data in Spoke if you would like to filter out which items you would like to sync. allow hub to sync
  14. Click the Advanced tab to set up contact filtering settings. This would enable a user to synchronize and create Hub items based on specific criteria. Find out more about contact filtering here. Hubspot Advanced
  15. You can also enable Field Mapping to create customized Hub field data. Click here to learn how to access field mapping settings. field map settings
  16. Click on “Sync now” to enable 2-way synchronization for the current spoke. You can also edit any synchronization options for each of your spokes below. 
    Exchange Server Sync Now

More About CiraHub! 

CiraHub is a two-way sync platform for shared contacts and calendars for Microsoft Office 365, Exchange Server, Sync Exchange Server Mailbox to Office 365 Mailbox, and other Microsoft Enterprise Applications users. The software is designed to make it easy for people lacking IT expertise to set up shared contact and calendar sync for their company. For more information check out the FAQ page and our CiraHub Onboarding Guide.