Below you’ll find a guide on how to perform a two-way sync between ActiveCampaign and Public Folder Contacts. This process will allow users to keep contacts between these two sources in sync.
Steps for Syncing ActiveCampaign and Public Folder Contacts:
1. Users will first need to log into the Cirahub Dashboard and select contacts as the object they want to sync. From there, they will need to select CRMs and ActiveCampaign as the source type for their contact spoke. This will prompt the user to enter their ActiveCampaign access URL and key and start the Hub & Spoke process. For more information on how to link your active campaign account, and creating your hub, read more here.
2. Users will need to add an additional spoke, which will contain their Public Folder contacts. Again, they will need to select Contacts as the object to sync and Public Folders as the source type for your contact spoke. Note that this can be done in their Tenant or another Tenant. CiraHub will prompt the user to select the Public Folder they would like to sync and configure their sync settings to enable a two-way sync. More information on attaching a Public Folder spoke to an existing Hub can be found here.
Custom Field Mapping
CRM Contact Sync
Why Use CiraHub?
ActiveCampaign is a popular CRM tool used for marketing and sales automation. The Google Contacts feature, used by billions worldwide, is a ubiquitous tool in many organizations. Using CiraHub to sync Salesforce CRM and Google Contacts allows users from various teams within the same or separate tenants to share contacts and receive updates in real-time. Organizations can use CiraHub to sync contacts between Salesforce and Google allows organizations to optimize their workflows, save valuable time and work efficiently, without having to perform manual updates with contact additions. Below are some more articles on syncing Salesforce contacts with various sources.