Home > CiraHub Support > How to Enable 2-Way CRM Contact Sync Between ActiveCampaign and HubSpot

This article will outline how to enable two-way CRM contact sync between ActiveCampaign and HubSpotCiraHub consolidates numerous data sources from multiple platforms ensuring that the information remains consistent across devices and software. 

  1. First, Log in to CiraHub. You will be taken to the onboarding wizard. (See figure below.) Next, select the object you want to sync. In this example the contacts object has been selected. Validate Gal connection
  2. Next start the Hub and Spoke setup. Click on “CRMs” as your source type for your contact spoke. (The Hub contains all synced Contacts from each spoke; a spoke can be a Public Folder, a user mailbox, the GAL or a CRM.) Select CRM
  3. Select “ActiveCampaign” as the contact spoke type.Select Active Campaign
  4. Enter your ActiveCampaign Access URL and Key by following the steps outlined here.Active Campaign Credentials Menu
  5. Type in a Spoke name and click next.AC Spoke Nmae
  6. Type in a Hub name and click next.AC Hub name
  7. Select the option to add an Additional Spoke.  Add spoke option
  8. Select “HubSpot” as the contact spoke type.Select Hubspot
  9. Click “Sign in” with HubSpotClick Sign in with Hubspot
  10. Sign in with your HubSpot Email and Password. Sign in with Hubspot
  11. Click on the “Connect App” option to link CiraHub to your HubSpot account. This will give CiraHub access to your contacts lists and CRM data in Hubspot. Hubspot Multi
  12. Type in a Spoke name and click next.Hubspot Spoke Name
  13. Type in a Hub name and click next. Hubspot Hubname
  14. Next, right click your spoke, and select “Sync Options”. Hubspot Sync options
  15. Click on “Allow Hub” to create and sync items in this spoke. This will enable two-way synchronization from the endpoint to the hub database and back.Hubspot Allow Hub to sync
  16. Click the Advanced tab to set up Contact filtering settings for HubSpot. This would enable a user to synchronize and create hub items based on specific criteria. Find out more about Contact Filtering here. 
  17. Click on View Contacts and you will see all the contact information that would sync from HubSpot to any attached spokes in this Hub. view contacts
  18. You can also enable Field Mapping to create customized Hub fields for data in HubSpot and CiraHub. Click here to learn how to access field mapping settings.Hubspot Field Mapping
  19. Click on the Active Campaign spoke and select sync options.
  20. Click on “Allow Hub” to create and sync items in this spoke and repeat steps 16-17.Active Campaign Allow Hub Tab
  21. Click on “Sync now” to enable 2-way synchronization for the current spoke. You can also edit any synchronization options for each of your spokes below. Hubspot Sync Now
  22. On the CiraHub Dashboard, click on the Hub and click Sync Now to Sync ActiveCampaign and HubSpot. (See figure below).

Active Campaign Click Sync Now


More About CiraHub!

CiraHub is a two-way sync platform for shared contacts and calendars for Microsoft Office 365, Exchange Server, and other Microsoft Enterprise Applications users. The software is designed to make it easy for people lacking IT expertise to set up shared contact and calendar sync for their company. For more information check out the FAQ page and our CiraHub Onboarding Guide.