{"id":39885,"date":"2022-03-25T06:52:49","date_gmt":"2022-03-25T14:52:49","guid":{"rendered":"https:\/\/cirahub.com\/non-classifiee\/comment-activer-la-synchronisation-bidirectionnelle-des-contacts-grc-entre-les-boites-aux-lettres-des-utilisateurs-salesforce-et-office-365\/"},"modified":"2022-03-25T06:52:49","modified_gmt":"2022-03-25T14:52:49","slug":"comment-activer-la-synchronisation-bidirectionnelle-des-contacts-grc-entre-les-boites-aux-lettres-des-utilisateurs-salesforce-et-office-365","status":"publish","type":"post","link":"https:\/\/cirahub.com\/fr\/assistance-cirahub\/comment-activer-la-synchronisation-bidirectionnelle-des-contacts-grc-entre-les-boites-aux-lettres-des-utilisateurs-salesforce-et-office-365\/","title":{"rendered":"Comment activer la synchronisation bidirectionnelle des contacts GRC entre les bo\u00eetes aux lettres des utilisateurs Salesforce et Office 365"},"content":{"rendered":"<p><i><span data-contrast=\"none\">Comment activer la synchronisation bidirectionnelle des contacts GRC entre les bo\u00eetes aux lettres Salesforce et Office 365.<\/span><\/i><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">Cet article explique comment activer la synchronisation bidirectionnelle des contacts GRC entre Salesforce et les bo\u00eetes aux lettres utilisateurs Office 365. CiraHub consolide de nombreuses sources de donn\u00e9es provenant de plusieurs plates-formes, garantissant que les informations restent coh\u00e9rentes sur tous les appareils et logiciels.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Instructions\"><\/span><span data-contrast=\"none\">Instructions: <\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\"> Tout d&rsquo;abord, connectez-vous \u00e0 CiraHub. Vous serez redirig\u00e9 vers l&rsquo;assistant d&rsquo;int\u00e9gration. (Voir l&rsquo;image ci-dessous.) Ensuite, s\u00e9lectionnez l&rsquo;objet que vous souhaitez synchroniser. Dans cet exemple, l&rsquo;objet Contacts a \u00e9t\u00e9 s\u00e9lectionn\u00e9.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/the-hub-andspoke-setup.png\" alt=\"Calendrier et s\u00e9lection de contacts\" width=\"579\" height=\"237\"><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Ensuite, commencez la configuration Hub and Spoke. Cliquez sur \u00ab CRM \u00bb comme type de source de contacts pour votre Spoke. (Le Hub contient tous les contacts synchronis\u00e9s de chaque Spoke ; un spoke peut \u00eatre un dossier public, une bo\u00eete aux lettres d&rsquo;utilisateur, la liste d&rsquo;adresses globale [GAL] ou un GRC [CRM].) <img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/choose-contact-spoke.jpg\" alt=\"S\u00e9lectionnez le type de source de contacts pour le Spoke\" width=\"571\" height=\"313\"><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"TextRun SCXW69399182 BCX0\" lang=\"EN\" xml:lang=\"EN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW69399182 BCX0\">S\u00e9lectionnez \u00ab Salesforce \u00bb comme type de Spoke pour les contacts.<\/span><\/span><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/select-salesforce.jpg\" alt=\"S\u00e9lectionnez \u00ab Salesforce \u00bb comme type de Spoke pour les contacts.\" width=\"552\" height=\"307\"><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"NormalTextRun SCXW113844889 BCX0\">Cliquez sur \u00ab\u00a0Sign in with Salesforce\u00a0\u00bb pour ajouter votre compte au <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW113844889 BCX0\">Hub, ou <\/span><span class=\"NormalTextRun SCXW113844889 BCX0\">s\u00e9lectionnez un compte Salesforce existant.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/the-blur-jon-harris.png\" alt=\"Connectez-vous avec Salesforce pour ajouter votre compte au Hub\" width=\"578\" height=\"288\"><\/span><\/li>\n<li><span class=\"TextRun SCXW159335531 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW159335531 BCX0\">Si vous avez s\u00e9lectionn\u00e9 \u201cSign in with Salesforce\u201d, vous serez invit\u00e9 \u00e0 cet page \u00e0 saisir votre nom d&rsquo;utilisateur et votre mot de passe Salesforce.<\/span><\/span><span class=\"EOP SCXW159335531 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559738\":240,\"335559739\":240,\"335559740\":276}\"> <\/span><\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/ENTER-SALESFORCE-INFO.jpg\" alt=\"Nom d'utilisateur et mot de passe Salesforce. \" width=\"412\" height=\"498\"><\/p>\n<p>6. <span class=\"EOP SCXW238599690 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559738\":240,\"335559739\":240,\"335559740\":276}\">S\u00e9lectionnez \u00ab\u00a0Allow\u00a0\u00bb pour connecter votre Salesforce au connecteur CiraApps Salesforce. <\/span><\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/salesforce-connector.jpg\" alt=\"S\u00e9lectionnez \"Allow\" pour connecter votre Salesforce\" width=\"453\" height=\"560\"><\/p>\n<p>7. Tapez un \u00ab\u00a0nom pour le Spoke\u00a0\u00bb et cliquez sur Next.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-39684\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/BELL.png\" alt=\"\" width=\"556\" height=\"353\"><\/p>\n<p>8.  <span class=\"TextRun SCXW160983025 BCX0\" lang=\"EN-US\" data-contrast=\"none\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW160983025 BCX0\">Tapez ensuite un \u201cNom pour le Hub\u201d et cliquez sur Create.<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW160983025 BCX0\" lang=\"EN-US\" data-contrast=\"none\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW160983025 BCX0\"><img decoding=\"async\" class=\"alignnone wp-image-39688\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/BELL2.jpg\" alt=\"\" width=\"558\" height=\"355\"><\/span><\/span><\/p>\n<p>9. <span class=\"TextRun SCXW17538854 BCX0\" lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17538854 BCX0\">S<\/span><\/span><span class=\"TextRun SCXW17538854 BCX0\" lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17538854 BCX0\">\u00e9lectionnez l&rsquo;option pour ajouter un Spoke suppl\u00e9mentaire (Additional Spoke).<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-39830\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/new-new.jpg\" alt=\"Option pour ajouter un Spoke\" width=\"276\" height=\"418\" srcset=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/new-new.jpg 361w, https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/new-new-198x300.jpg 198w\" sizes=\"(max-width: 276px) 100vw, 276px\" \/><\/p>\n<p><span class=\"TextRun SCXW254311478 BCX0\" lang=\"EN-US\" data-contrast=\"none\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW254311478 BCX0\">10. Pour ajouter une liste de contacts dans une bo\u00eete aux lettres utilisateur au Hub,<\/span> <span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW254311478 BCX0\">cliquez sur<\/span> <span class=\"NormalTextRun SCXW254311478 BCX0\">\u00ab\u00a0Office 365 In my tenant\u00a0\u00bb et s\u00e9lectionnez \u00ab\u00a0User Mailbox\u00a0\u00bb.<\/span><\/span><span class=\"EOP SCXW254311478 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/source-type-contact-spoke-user-mailbox.jpg\" alt=\"Type de source de la bo\u00eete aux lettres de l'utilisateur - Contact Spoke\" width=\"571\" height=\"334\"><\/p>\n<p><span class=\"TextRun SCXW204641339 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW204641339 BCX0\">11. S\u00e9lectionnez la \u00ab\u00a0bo\u00eete aux lettres utilisateur\u00a0\u00bb que vous souhaitez synchroniser.<\/span><\/span><span class=\"EOP SCXW204641339 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <img decoding=\"async\" class=\"alignnone wp-image-39854\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/bloop.jpg\" alt=\"S\u00e9lectionnez la bo\u00eete aux lettres\" width=\"423\" height=\"442\" srcset=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/bloop.jpg 475w, https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/bloop-287x300.jpg 287w\" sizes=\"(max-width: 423px) 100vw, 423px\" \/><\/span><\/p>\n<p><span class=\"TextRun SCXW247882406 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW247882406 BCX0\">12. Tapez un nom pour le Spoke et cliquez sur Create.<\/span><\/span><span class=\"EOP SCXW247882406 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><img decoding=\"async\" class=\"alignnone wp-image-39662\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/prince.jpg\" alt=\"\" width=\"533\" height=\"367\"><\/p>\n<p><span class=\"TextRun SCXW40771303 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW40771303 BCX0\">13. Ensuite, faites un clic droit sur votre Spoke et s\u00e9lectionnez \u00ab\u00a0Sync Options\u00a0\u00bb. De l\u00e0, vous serez redirig\u00e9 vers une nouvelle fen\u00eatre. Cliquez sur la case qui dit \u00ab\u00a0Allow Hub to create and sync items in this spoke.\u00a0\u00bb. Cela permettra une synchronisation bidirectionnelle entre le Hub et votre Spoke.<\/span><\/span><span class=\"EOP SCXW40771303 BCX0\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <img decoding=\"async\" class=\"alignnone wp-image-39667\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/bear.jpg\" alt=\"\" width=\"569\" height=\"340\"><\/span><\/p>\n<p>14. Cliquez sur \u201cAllow Hub to create and sync items in this spoke\u201d. Cela permettra une synchronisation bidirectionnelle du point de terminaison vers la base de donn\u00e9es du hub et inversement. S\u00e9lectionnez \u00ab\u00a0Categorize Data in Spoke\u00a0\u00bb si vous souhaitez filtrer les \u00e9l\u00e9ments que vous souhaitez synchroniser.<\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/the-blurr-allowhub-1.png\" alt=\"Cliquez sur \u201cAllow Hub\u201d pour cr\u00e9er et synchroniser des \u00e9l\u00e9ments dans ce spoke.\" width=\"637\" height=\"236\"><\/p>\n<p>15. <span class=\"NormalTextRun SCXW235811254 BCX0\">Cliquez sur l&rsquo;onglet \u00ab\u00a0Advanced\u00a0\u00bb pour configurer les param\u00e8tres de filtrage des contacts pour Salesforce. <\/span><span class=\"NormalTextRun SCXW235811254 BCX0\">Cela permettrait \u00e0 un utilisateur de synchroniser et de cr\u00e9er des \u00e9l\u00e9ments du Hub en fonction de crit\u00e8res sp\u00e9cifiques. <span class=\"NormalTextRun SpellingErrorV2 SCXW73774643 BCX0\">En savoir plus sur le filtrage des contacts <a href=\"https:\/\/cirahub.com\/blog\/utilizing-contact-filtering\/\">ici<\/a>.<\/span><\/span><\/p>\n<p><span class=\"NormalTextRun SCXW235811254 BCX0\"><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/hubspot-advanced.jpg\" alt=\"Hubspot Advanced\" width=\"674\" height=\"266\"><\/span><\/p>\n<p>16.  <span class=\"TextRun SCXW173579710 BCX0\" lang=\"EN-US\" data-contrast=\"auto\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW173579710 BCX0\">Vous pouvez \u00e9galement activer le mappage des champs pour <\/span><\/span><span class=\"TextRun SCXW173579710 BCX0\" lang=\"EN-US\" data-contrast=\"none\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW173579710 BCX0\">cr\u00e9er des champs Hub personnalis\u00e9s pour les donn\u00e9es sur Salesforce et<\/span> <span class=\"NormalTextRun SpellingErrorV2 SCXW173579710 BCX0\">CiraHub.<\/span><span class=\"NormalTextRun SCXW173579710 BCX0\">. Cliquez <a href=\"https:\/\/cirahub.com\/blog\/utilizing-cirahub-field-mapping\/\">ici<\/a> pour savoir comment acc\u00e9der aux param\u00e8tres de mappage des champs.<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/field-map-time.jpg\" alt=\"Mappage des champs Hubspot\" width=\"497\" height=\"424\"><\/p>\n<p>17.  <span class=\"TextRun SCXW79040116 BCX0\" lang=\"EN-US\" data-contrast=\"none\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW79040116 BCX0\"> Cliquez sur \u201cSync now\u201d pour activer la synchronisation bidirectionnelle du spoke actuel. Vous pouvez \u00e9galement modifier les options de synchronisation pour chacun de vos Spokes ci-dessous.<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW79040116 BCX0\" lang=\"EN-US\" data-contrast=\"none\" xml:lang=\"EN-US\"><span class=\"NormalTextRun SCXW79040116 BCX0\"><img decoding=\"async\" class=\"alignnone wp-image-39590\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/sync3.jpg\" alt=\"Salesforce sync now\" width=\"557\" height=\"487\"><\/span><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"En_savoir_plus_sur_CiraHub\"><\/span><span data-contrast=\"none\">En savoir plus sur CiraHub !<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"none\">CiraHub est une plate-forme de synchronisation bidirectionnelle pour les contacts et les calendriers partag\u00e9s pour Microsoft Office 365, Exchange Server et d&rsquo;autres utilisateurs de Microsoft Enterprise Applications. Le logiciel est con\u00e7u pour permettre aux personnes manquant d&rsquo;expertise informatique de configurer facilement la synchronisation des contacts et du calendrier partag\u00e9s pour leur entreprise. Pour plus d&rsquo;informations consultez <\/span><a href=\"https:\/\/cirahub.com\/faq\/\"><span data-contrast=\"none\">la FAQ <\/span><\/a><span data-contrast=\"none\">et notre<\/span><a href=\"https:\/\/cirahub.com\/onboarding\/\"><span data-contrast=\"none\"> guide d&rsquo;int\u00e9gration de CiraHub<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559738\":240,\"335559739\":240,\"335559740\":276}\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comment activer la synchronisation bidirectionnelle des contacts GRC entre les bo\u00eetes aux lettres Salesforce et Office 365. Cet article explique comment activer la synchronisation bidirectionnelle des contacts GRC entre Salesforce et les bo\u00eetes aux lettres utilisateurs Office 365. CiraHub consolide de nombreuses sources de donn\u00e9es provenant de plusieurs plates-formes, garantissant que les informations restent coh\u00e9rentes [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[60,63,61],"tags":[90,112,134,88],"ppma_author":[374],"class_list":["post-39885","post","type-post","status-publish","format-standard","hentry","category-assistance-cirahub","category-synchronisation-contacts","category-synchronisation-crm","tag-boite-aux-lettres-de-lutilisateur","tag-grc","tag-salesforce-fr","tag-synchronisation-des-contacts"],"authors":[{"term_id":374,"user_id":9,"is_guest":0,"slug":"jon-harris","display_name":"jlh@ciraapps.com","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/c8f87026173c8bb1e783c78eac6f1b77bc2bc6d4861a18f530c9baa52d7b425e?s=96&d=mm&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/posts\/39885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/comments?post=39885"}],"version-history":[{"count":0,"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/posts\/39885\/revisions"}],"wp:attachment":[{"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/media?parent=39885"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/categories?post=39885"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/tags?post=39885"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/cirahub.com\/fr\/wp-json\/wp\/v2\/ppma_author?post=39885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}