{"id":46887,"date":"2023-03-08T14:59:02","date_gmt":"2023-03-08T22:59:02","guid":{"rendered":"https:\/\/cirahub.com\/?p=46887"},"modified":"2023-07-22T17:07:56","modified_gmt":"2023-07-23T01:07:56","slug":"how-to-two-way-sync-contacts-between-zoho-and-exchange-server-public-folders","status":"publish","type":"post","link":"https:\/\/cirahub.com\/de\/support\/how-to-two-way-sync-contacts-between-zoho-and-exchange-server-public-folders\/","title":{"rendered":"How to Two-Way Sync Contacts Between Zoho and Exchange Server Public Folders"},"content":{"rendered":"<p><span data-contrast=\"none\">Microsoft developed the Exchange Server service years ago, but it is still the most widely used email and calendar server. For this reason, a lot of businesses wish to sync their Zoho CRM data with their Microsoft Exchange Server. With the help of the feature-rich email marketing platform Zoho Mail, you can engage with clients and potential clients.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Users can <\/span><span data-contrast=\"auto\">two-way sync<\/span><span data-contrast=\"none\"> contacts and emails from Microsoft Exchange Server Public Folder to Zoho CRM using CiraHub. Files can be categorized and kept in specific Public Folders for different projects, assignments, groups, or departments using Zoho CRM.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">This comprehensive article will outline how to <\/span><a href=\"https:\/\/cirahub.com\/two-way-contact-sync\/?gclid=CjwKCAiAuOieBhAIEiwAgjCvchPJoeuQOS6VT1N2vZp5BymSExzVFYNXLUkFl1wItxFU5g2sNOlnRBoC7sAQAvD_BwE\"><span data-contrast=\"none\">two-way sync<\/span><\/a><span data-contrast=\"none\"> contacts<\/span><span data-contrast=\"none\"> between Zoho and Exchange Server Public Folders.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Thanks to this Two-way sync feature, you\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Can access your Exchange Server Public Folder contacts in Zoho.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Can access Zoho contacts in your Exchange Server Public Folder.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Contacts, tasks, emails, and events can be <\/span><a href=\"https:\/\/cirahub.com\/blog\/what-is-two-way-sync\/\"><span data-contrast=\"none\">two-way synced<\/span><\/a><span data-contrast=\"none\"> between Microsoft Exchange and Zoho CRM.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Set_Up_Two-Way_Contact_Sync_Between_Zoho_and_Exchange_Server_Public_Folders\"><\/span><b><span data-contrast=\"none\">Set Up Two-Way Contact Sync Between Zoho and Exchange Server Public Folders<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_Zoho_Spoke\"><\/span><b><span data-contrast=\"none\">Create a Zoho Spoke <\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li><span data-contrast=\"none\">First, Log in to CiraHub. You will be taken to the onboarding wizard. Next, select the object to sync.\u00a0<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-03-22-at-7.23.19-PM.png\" alt=\"Hub and Spoke Setup\" width=\"392\" height=\"271\" \/><\/span><\/li>\n<li><span data-contrast=\"none\"> Next, start the Hub and Spoke setup. Click on \u201cCRMs\u201d as your source type for your contact spoke<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"none\"> (The Hub contains all synced Contacts from each spoke. <img decoding=\"async\" class=\"alignnone wp-image-46838\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2023\/03\/select-source-type-zoho.png\" alt=\"\" width=\"409\" height=\"284\" \/><\/span><\/li>\n<\/ol>\n<ol start=\"3\">\n<li><span data-contrast=\"none\"> Select <\/span><a href=\"https:\/\/www.zoho.com\/index1.html\"><span data-contrast=\"none\">Zoho<\/span><\/a><span data-contrast=\"none\"> as the contact spoke type.<img decoding=\"async\" class=\"alignnone wp-image-46850\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2023\/03\/select-zoho-.png\" alt=\"\" width=\"426\" height=\"295\" \/><\/span><\/li>\n<\/ol>\n<ol start=\"4\">\n<li><span data-contrast=\"none\"> Select Zoho Credentials to access its data. <img decoding=\"async\" class=\"alignnone wp-image-46854\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2023\/03\/select-zoho-credentials.png\" alt=\"\" width=\"403\" height=\"276\" \/><\/span><\/li>\n<\/ol>\n<ol start=\"5\">\n<li><span data-contrast=\"none\"> Sign in to your Zoho Account.\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> <img decoding=\"async\" class=\"alignnone wp-image-46866\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2023\/03\/sign-in-to-your-zoho.png\" alt=\"\" width=\"326\" height=\"332\" \/><\/span><\/p>\n<ol start=\"6\">\n<li><span data-contrast=\"none\"> Click Accept to give CiraHub access to your Zoho account.\u00a0<\/span><\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2023\/03\/connect-to-zoho-connector.png\" width=\"314\" height=\"288\" \/><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ol start=\"7\">\n<li><span data-contrast=\"none\"> Type in a spoke name and click CREATE.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2023\/03\/zoho-spoke.png\" width=\"403\" height=\"281\" \/><\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_Exchange_Server_Public_Folder_Spoke\"><\/span><b><span data-contrast=\"none\">Create a <span class=\"TextRun SCXW123629788 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW123629788 BCX0\">Exchange Server Public Folder Spoke<\/span><\/span><\/span><\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol start=\"8\">\n<li><span data-contrast=\"auto\"> First, Log in to CiraHub. You will be taken to the onboarding wizard. (See figure below.) Next, select the object you want to sync. In this example the contacts object has been selected.<span class=\"EOP SCXW102445665 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-03-22-at-7.23.19-PM.png\" alt=\"Hub and Spoke Setup\" width=\"421\" height=\"291\" \/><\/span><\/span><\/li>\n<li><span data-contrast=\"none\"> Next start the Hub and Spoke setup. Click on \u201c<\/span><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/exchange\/email?gclid=CjwKCAiAuOieBhAIEiwAgjCvchPJoeuQOS6VT1N2vZp5BymSExzVFYNXLUkFl1wItxFU5g2sNOlnRBoC7sAQAvD_BwE\"><span data-contrast=\"none\">Exchange Server\u201d <\/span><\/a><span data-contrast=\"none\">as your source type for your contact spoke and select Public Folder.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/09\/Screenshot-2022-09-26-094309.jpg\" width=\"472\" height=\"324\" \/><\/span><\/li>\n<li><span data-contrast=\"none\"> In order to<\/span><a href=\"https:\/\/cirahub.com\/two-way-sync-microsoft-exchange\/?gclid=CjwKCAiAuOieBhAIEiwAgjCvchPJoeuQOS6VT1N2vZp5BymSExzVFYNXLUkFl1wItxFU5g2sNOlnRBoC7sAQAvD_BwE\"><span data-contrast=\"none\"> Two-way sync Exchange Server contacts<\/span><\/a><span data-contrast=\"none\">, you&#8217;ll need to Enter your Exchange Sever Connector Login, Password, URL, and <\/span><span data-contrast=\"auto\">Exchange Version<\/span><span data-contrast=\"none\">. Find this info in your <\/span><a href=\"https:\/\/cirahub.com\/de\/support\/how-to-find-your-exchange-server-settings\/\"><span data-contrast=\"none\">Exchange Server settings<\/span><\/a><span data-contrast=\"none\">. If you are running an Exchange Version dated 2016 or later, select Exchange 2016 in your Connector Settings.<\/span><span data-contrast=\"none\"><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/05\/Setup-Exchange-Server.png\" alt=\"Connector Settings\" width=\"439\" height=\"306\" \/> <\/span><\/li>\n<li><span data-contrast=\"none\"> Wait for CiraHub to Validate your Exchange Server Settings in order to access your data.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/05\/EXCHANGE-SERVER-VALIDATIONN.jpg\" alt=\"Exchange Server Validation\" width=\"461\" height=\"250\" \/><\/span><\/li>\n<li><span data-contrast=\"none\"> Select the Public Folder you wish to sync.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-2022-02-22T163005.121.png\" alt=\"Select Public Folder to Sync\" width=\"479\" height=\"262\" \/><\/span><\/li>\n<li><span data-contrast=\"none\"> Type in a Spoke Name and click Next.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/05\/Exchange-Server-Spoke-Name.jpg\" alt=\"exchange server spoke name\" width=\"460\" height=\"316\" \/> <\/span><\/li>\n<li><span data-contrast=\"none\"> Type in a Hub Name and click Create.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/05\/Exchange-Server-Hub-Name.jpg\" alt=\"exchange server hub name\" width=\"443\" height=\"301\" \/><\/span><\/li>\n<\/ol>\n<ol start=\"15\">\n<li><span data-contrast=\"none\"> Next, right click your spoke, and select \u201cSync Options\u201d. From there\u00a0 click the box \u201cAllow Hub to create and sync items in this spoke.\u201d This will enable 2-way synchronization between the Hub and your spoke.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-2022-02-22T163559.407.png\" alt=\"Next, right click your spoke, and select \u201cSync Options\u201d.\u00a0\" width=\"357\" height=\"287\" \/><\/span><\/li>\n<li><span data-contrast=\"none\"> Click on \u201cAllow Hub\u201d to create and sync items in this spoke. This will enable two-way synchronization from the endpoint to the Hub database and back.<img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-2022-02-22T163803.627.png\" alt=\"Click on \u201cAllow Hub\u201d to create and sync items in this spoke.\" width=\"549\" height=\"193\" \/><\/span><\/li>\n<\/ol>\n<ol start=\"17\">\n<li><span data-contrast=\"none\"> Click on \u201cSync now\u201d in order to enable a 2-way sync for the current spoke to two-way sync between an Exchange Server Mailbox and a Microsoft 365 Public Folder. You can also edit any synchronization options for each of your spokes down below.<\/span><\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/screenshoteasy-2022-02-22T163901.398.png\" alt=\"Click on \u201cSync now\u201d in order to enable 2-way synchronization\" width=\"359\" height=\"351\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_Should_You_Two-Way_Sync_Your_Zoho_and_Exchange_Server_Public_Folder_Contacts\"><\/span><b><span data-contrast=\"none\">Why Should You Two-Way Sync Your Zoho and Exchange Server Public Folder Contacts\u00a0<\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"auto\">CiraHub is a multi-way sync platform which specializes in Shared Contacts, Calendars, and Global Address List Data for organizations utilizing Microsoft 365, Exchange Server, Google Workspace, and other Enterprise Applications. This synchronization tool allows virtually any CRM such as Zoho, Mailbox, Contact List, Online calendar and other sources to sync in any number of configurations.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Users can store their Public Folder, emails, and contacts in one central database thanks to this <\/span><a href=\"https:\/\/cirahub.com\/two-way-crm-sync\/?gclid=CjwKCAiAuOieBhAIEiwAgjCvchPJoeuQOS6VT1N2vZp5BymSExzVFYNXLUkFl1wItxFU5g2sNOlnRBoC7sAQAvD_BwE\"><span data-contrast=\"none\">two-way CRM sync<\/span><\/a><span data-contrast=\"auto\"> between Zoho and an Exchange Server Public Folder. As a result, businesses can enjoy improved productivity, simple accessibility, and total security.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">You must have an active Zoho Mail and Exchange Server account in order to start the migration two-way sync process from Zoho Mail to Exchange Server. <\/span><span data-contrast=\"auto\">Click here to learn more about how you can start a <\/span><a href=\"https:\/\/cirahub.com\/get-started\/\"><span data-contrast=\"none\">CiraHub trial<\/span><\/a><span data-contrast=\"auto\"> today!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft developed the Exchange Server service years ago, but it is still the most widely used email and calendar server. For this reason, a lot of businesses wish to sync their Zoho CRM data with their Microsoft Exchange Server. With the help of the feature-rich email marketing platform Zoho Mail, you can engage with clients [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[17],"tags":[],"ppma_author":[374],"class_list":["post-46887","post","type-post","status-publish","format-standard","hentry","category-support"],"authors":[{"term_id":374,"user_id":9,"is_guest":0,"slug":"jon-harris","display_name":"jlh@ciraapps.com","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/c8f87026173c8bb1e783c78eac6f1b77bc2bc6d4861a18f530c9baa52d7b425e?s=96&d=mm&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/posts\/46887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/comments?post=46887"}],"version-history":[{"count":8,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/posts\/46887\/revisions"}],"predecessor-version":[{"id":50342,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/posts\/46887\/revisions\/50342"}],"wp:attachment":[{"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/media?parent=46887"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/categories?post=46887"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/tags?post=46887"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/ppma_author?post=46887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}