{"id":42059,"date":"2022-07-19T08:38:26","date_gmt":"2022-07-19T16:38:26","guid":{"rendered":"https:\/\/cirahub.com\/?p=42059"},"modified":"2024-02-02T10:22:56","modified_gmt":"2024-02-02T18:22:56","slug":"how-to-two-way-sync-salesforce-with-sharepoint-2","status":"publish","type":"post","link":"https:\/\/cirahub.com\/de\/support\/how-to-two-way-sync-salesforce-with-sharepoint-2\/","title":{"rendered":"How to Two-way Sync Salesforce with SharePoint"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;Two-way sync ActiveCampaign Contacts with CiraHub &#8220; _builder_version=&#8220;4.17.4&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;0px||0px||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row _builder_version=&#8220;4.17.4&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.17.4&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p>Salesforce, favored for its robust customer relationship management (CRM) capabilities, is a staple tool for managing customer interactions, sales prospects, and business partnerships.<\/p>\n<p>SharePoint, on the other hand, excels in organizing, storing, and retrieving organizational content, making it indispensable for internal collaboration and document management. Integrating these two platforms not only improves collaboration and saves valuable time, but also ensures that customer information is accurately mirrored across both systems.<\/p>\n<p>This eliminates redundancies and potential errors that come with manual data entry and ensures that each team member, regardless of the platform they use, has access to the latest, most accurate contact information. This article will outline easy steps to keep these two powerful tools in sync. Read on to learn more.<\/p>\n<h2 aria-level=\"2\"><span class=\"ez-toc-section\" id=\"Set_Up_a_Two-Way_Contact_Sync_Between_Salesforce_and_SharePoint\"><\/span><strong>Set Up a Two-Way Contact Sync Between Salesforce and SharePoint<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Create_a_spoke_for_Salesforce\"><\/span><strong>Create a spoke for Salesforce<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><iframe title=\"Salesforce V1\" src=\"https:\/\/player.vimeo.com\/video\/852447064?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\"><\/iframe><\/p>\n<p><span data-contrast=\"none\">1. First, log in to CiraHub. You will be taken to the onboarding wizard. Next, select the object to sync. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-50825\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2023\/08\/Log-in-to-CiraHub-and-select-contacts-as-the-object-to-sync.jpg\" alt=\"Log in to CiraHub and select contacts as the object to sync\" width=\"446\" height=\"303\" \/><\/p>\n<p>2. Click on \u201cCRMs\u201d as your source type for your contact spoke. (The Hub contains all synced Contacts from each spoke; a spoke can be a Public Folder, a user mailbox, the GAL or a CRM.) <img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/choose-contact-spoke.jpg\" alt=\"Select Source Type of Contact Spoke\" width=\"571\" height=\"313\" \/><\/p>\n<p><span class=\"TextRun SCXW69399182 BCX0\" lang=\"EN\" xml:lang=\"EN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW69399182 BCX0\">3. Select <a href=\"http:\/\/salesforce.com\">\u201cSalesforce\u201d <\/a>as the contact spoke type.<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/select-salesforce.jpg\" alt=\"Select \u201cSalesforce\u201d as the contact spoke type.\" width=\"613\" height=\"341\" \/><\/p>\n<p><span class=\"NormalTextRun SCXW113844889 BCX0\">4. Sign in with Salesforce to add your account to the <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW113844889 BCX0\">Hub or<\/span><span class=\"NormalTextRun SCXW113844889 BCX0\"> select an existing Salesforce account.<\/span><\/p>\n<p><span class=\"NormalTextRun SCXW113844889 BCX0\"><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/the-blur-jon-harris.png\" alt=\"Sign in with Salesforce to add your account to the Hub\" width=\"578\" height=\"288\" \/><\/span><\/p>\n<p><span class=\"TextRun SCXW159335531 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW159335531 BCX0\">5. If you selected \u201cSign in with Salesforce\u201d, you&#8217;ll be prompted to this screen to enter your Salesforce username and password.<\/span><\/span><span class=\"EOP SCXW159335531 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">\u00a0<\/span><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/ENTER-SALESFORCE-INFO.jpg\" alt=\"Salesforce username and password.\u00a0\" width=\"511\" height=\"617\" \/><\/p>\n<p><span class=\"EOP SCXW238599690 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">6. Select &#8222;Allow&#8220; to <\/span><span class=\"NormalTextRun SCXW40771303 BCX0\"><a href=\"https:\/\/cirahub.com\/de\/salesforce-two-way-sync\/\">two-way sync Salesforce contacts<\/a><\/span><span class=\"EOP SCXW40771303 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> and <\/span><span class=\"EOP SCXW238599690 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">connect your Salesforce connect to the CiraApps Salesforce Connector.<\/span><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/02\/salesforce-connector.jpg\" alt=\"Click allow to connect your Salesforce connect\" width=\"589\" height=\"728\" \/><\/p>\n<p>7. Type in a \u201cSpoke Name\u201d and click Next.<\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/BELL.png\" width=\"658\" height=\"418\" \/><\/p>\n<p><span class=\"TextRun SCXW160983025 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW160983025 BCX0\">8. Next type in the \u201cHub Name\u201d and click Create.\u00a0\u00a0<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/03\/BELL2.jpg\" width=\"632\" height=\"403\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Add_a_new_spoke_for_SharePoint\"><\/span><strong>Add a new spoke for SharePoint<br \/><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><iframe title=\"Sharepoint V3\" src=\"https:\/\/player.vimeo.com\/video\/863298015?dnt=1&amp;app_id=122963\" width=\"1080\" height=\"608\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\"><\/iframe><\/p>\n<p>9. Select the option to add a new spoke.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/05\/add-the-spoke.jpg\" alt=\"add spoke\" \/><\/p>\n<p>10. Next, select the source type of your calendar spoke. To sync your SharePoint account to CiraHub, Click <b>Microsoft 365 In my tenant<\/b> and select<a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/sharepoint\/collaboration?ms.officeurl=sharepoint&amp;rtc=1\"> <b>SharePoint<\/b><\/a><b> .<\/b><\/p>\n<p><strong><img decoding=\"async\" class=\"alignnone wp-image-43632 size-full\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/09\/pick-sharepoint.jpg\" alt=\"\" width=\"1041\" height=\"715\" srcset=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/09\/pick-sharepoint.jpg 1041w, https:\/\/cirahub.com\/wp-content\/uploads\/2022\/09\/pick-sharepoint-980x673.jpg 980w, https:\/\/cirahub.com\/wp-content\/uploads\/2022\/09\/pick-sharepoint-480x330.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1041px, 100vw\" \/><\/strong><\/p>\n<p>11. Click <b>Grant Access<\/b> to give CiraHub permission to browse your company users or contacts for <b>SharePoint<\/b>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41336 size-full\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/06\/1-click-grant-access.jpg\" alt=\"Click Grant Access\" width=\"967\" height=\"388\" srcset=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/06\/1-click-grant-access.jpg 967w, https:\/\/cirahub.com\/wp-content\/uploads\/2022\/06\/1-click-grant-access-480x193.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 967px, 100vw\" \/><\/p>\n<p>12. To two-way sync SharePoint Calendars you will need to Sign into your Microsoft Account that is attached to your SharePoint account.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-41340 \" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/06\/1-sign-in-to-microsoft.jpg\" alt=\"\" width=\"482\" height=\"402\" srcset=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/06\/1-sign-in-to-microsoft.jpg 482w, https:\/\/cirahub.com\/wp-content\/uploads\/2022\/06\/1-sign-in-to-microsoft-480x400.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 482px, 100vw\" \/><\/p>\n<p>13. Give <b>CiraHub <\/b>Access to your <b>SharePoint <\/b>account and always check the box that states <strong>\u201cConsent on behalf of your organization\u201d.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/06\/1-sharepoint-permissions.jpg\" alt=\"Sharepoint Permissions\" width=\"386\" height=\"488\" \/><\/p>\n<p>14. Next, click on each Spoke, select <b>Sync Options<\/b>.<\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2023\/10\/next-click-on-the-spoke-and-select-sync-options.jpg\" alt=\"next click on the spoke and select sync options\" width=\"287\" height=\"322\" \/><\/p>\n<p>15. Click Allow Hub to create and two-way sync items in this spoke and click <b>SAVE.<\/b> (See figure below.)<\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/cirahub.com\/wp-content\/uploads\/2022\/09\/download-7.png\" width=\"579\" height=\"436\" \/><\/p>\n<p><strong>Note:<\/strong> Depending on your organization\u2019s needs, you can utilize a variety of additional sync options, such as private and tentative events, reminders, syncing meetings as appointments, and categorizing data in spokes. You can edit synchronization settings for each of your spokes using the options at the bottom of the page.<\/p>\n<p>15. On the CiraHub Dashboard, click on the Hub, then click <b>Sync Now t<\/b>o sync your Salesforce and SharePoint contacts. <b><br \/><\/b><\/p>\n<p>Your two-way automatic contact sync is now set up! From now, each contact change in Salesforce will be reflected in your SharePoint contact list and vice versa. Enjoy the ease of not having to update contacts on both platforms manually whenever one of them is modified.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;What can I sync with ActiveCampaign?&#8220; module_class=&#8220;post-blurb&#8220; _builder_version=&#8220;4.17.4&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;27px||17px|||&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row _builder_version=&#8220;4.17.4&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.17.4&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce, favored for its robust customer relationship management (CRM) capabilities, is a staple tool for managing customer interactions, sales prospects, and business partnerships. SharePoint, on the other hand, excels in organizing, storing, and retrieving organizational content, making it indispensable for internal collaboration and document management. Integrating these two platforms not only improves collaboration and saves [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"page-cirahub.php","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[17],"tags":[100,71,78,98],"ppma_author":[373],"class_list":["post-42059","post","type-post","status-publish","format-standard","hentry","category-support","tag-contact","tag-contact-sync","tag-crm","tag-crm-sync"],"authors":[{"term_id":373,"user_id":10,"is_guest":0,"slug":"ikimi","display_name":"iog@ciraapps.com","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/a53a3bfa22a6e4ed6682d08e5c634e2c20be9dfba3e712a07cdbd26d90d24e78?s=96&d=mm&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/posts\/42059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/comments?post=42059"}],"version-history":[{"count":10,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/posts\/42059\/revisions"}],"predecessor-version":[{"id":53199,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/posts\/42059\/revisions\/53199"}],"wp:attachment":[{"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/media?parent=42059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/categories?post=42059"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/tags?post=42059"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/cirahub.com\/de\/wp-json\/wp\/v2\/ppma_author?post=42059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}